You’ve taken the short flight into Lyon a million times. When you settle into your seat on the aircraft you’re confident you’ll make your afternoon meeting on time without problem. The minutes tick by. You look nervously at your watch. You begin thinking you may actually be late for that appointment. You see flight attendants flutter like pigeons at the entrance. They lead an elderly woman carefully to a seat, treating her as if she were as fragile as an ancient Chinese vase. Passengers whisper the airport could not find a wheelchair to take grandmother from the check-in desk through security to the gate.
In Lyon her story has a happy ending, though. Since December 2016 the city’s airport has been piloting the Wyres geolocation technology to identify precisely where it’s wheelchairs are at any time. Service staff was able to find and deliver a wheelchair to the gate 20-minutes before the flight’s arrival. You bid the smiling granny adieu as staff wheel her to the arrivals hall — and you make your appointment on time.
Range and Flexibility with Low Power
The grandmother’s smile fulfills part of the airport’s mission to leverage the Internet of Things (IoT) technology to increase customer satisfaction and security. Wyres equipped each of the airport wheelchairs with a locator badge about the size of a credit card.
Each badge has a tiny battery that powers its signal for as long as five years without replacement. The badges communicate with beacons placed throughout the airport in a constant messaging “dialog” about badge locations.
Wyres devices in the airport use the Low Power Wide Area Network (LoRaWAN) communications protocol to transmit data between the badges and a gateway to the company’s Cloud Computing Center. The LoRA technology permits geolocation equipment to operate across long distances with low power. The specification offers quick and easy installation of Wyres devices.
Follow The Leader in Geolocation
LoraWAN-compliance also enables Wyres products to work seamlessly with other IoT products in large facilities like transport hubs, warehouses and distribution centers. In addition, Wyres equipment is compliant with Bluetooth Low Energy (BLE) and Ultra-Wide Band (UWB) technologies to locate objects and people with pinpoint accuracy.
The Wyres Cloud Computing Center extends the flexibility and range of geolocation technology even further: organizations do not have to invest in, maintain or scale-up their own fixed servers to coordinate and log the flood of data from geolocation devices.
How to Know When You’re Ready for Geolocation Tech
Many facilities are still unfamiliar with the benefits of geolocation technologies like the one Wyres has implemented at the Lyon Airport. Questions organizations can ask to determine whether the IoT technology is right for them include:
- Do we need to ensure the safety of lone staff working on dangerous projects?
- Are we having customer satisfaction issues because we cannot find assets efficiently?
- Do we know at any time the location and condition of goods and vehicles in transit?
- Can we monitor climate conditions in our facilities in real-time to reduce energy bills?
It’s impossible to always make grandma happy; however, companies that proactively invest in geolocation services like the one Wyres is piloting at Lyon Airport will surely find their facilities more comfortable, convenient and secure than ever before.
Discover all the features of Wyres’ indoor geolocation solution